iPhone 14 Pro Max Screen Replacement

Edit: After leaving my review, the company reached out to me and offered to compensate me for my gas and time which is a very thoughtful gesture and much appreciated.... read more I have since updated my review to reflect this. This was my first experience with them, and it was very disappointing!! I drove an hour (one way) to their shop to buy an unlocked used phone that they had listed for sale. I had called to let them know that I was coming for it ahead of time. I got there and the phone wasn't charged at all so I had to wait for it to charge so that I could verify that it worked. I felt like since I notified them that I was on my way to purchase the phone that they could have already done this for me. I purchased the phone and went to my carrier to have it switched over to my account, except my carrier told me that the phone was not unlocked! I contacted them about the issue and they told me to come back to their store for them to take a look. Sure enough after just a few moments they confirmed that it wasn't unlocked as they had told me it was originally. They were nice about it- refunded my money and offered me a basic phone model for a small discount off of the price since it was their mistake. However, the phone that I wanted was better quality and the whole reason that I had made the drive to begin with. I understand that mistakes happen but when you sell used phones, that's one of the main things that has to be checked is the carrier status. I wasted an entire evening (and expensive gas) driving all over Louisville to sort this out, just to walk away empty-handed and severely disappointed.

Have been going to this store for some time, NEVER disappointed. Always polite and always can solve your phone problems

This is actually Barbara. I want to say that my experience could not have been better. Darren replaced the screen but that didn't fix it so he gave back all... read more my money. Sterling business. I would recommend.

Everything and everybody I communicated with was extremely personable and really nice. Plus they got the phone done at an amazing speed and I'm pleased with the service.

I have a small issue of always breaking my phone. Whether it was my battery, glass or charging port they have kept my phone on its last leg for over... read more a year! What I thought was going to be a costly charge port repair, it just a cleaning that they did free of charge. Definitely the best phone repair company in Louisville!

Excellent work and great to work with. Highly recommended.

Man o man when I tell you I had an amazing experience at this place I’m not lying. The whole back of my phone was cracked and their employees helped... read more me out and fixed it fast not to mention they were really friendly 10/10 would recommend

Professional & courteous

The employees are friendly and I think the price is fair for my computer repair. (I had the keyboard replaced.)

These guys were very helpful. I am a Luddite and the staff at iFix were very patient and hung in there with me when I couldn't really explain what... read more exactly was wrong with the phone or understand exactly what they were doing to fix the phone. These guys took it as a challenge to fix my old Samsung phone. They charged me very little for fixing my cell phone problem. I got it back today and it works! My wife and I highly recommend the wonderful staff at iFix iPhone Repair.

I got a used phone and didn't realize that a crack in the glass over top of the camera was just an after-market glass screen protector the previous owner had... read more put on the phone. The folks here were friendly and fast to answer the phone, and when I walked in later that same day, they were able to see me right away. They were familiar with the phone and knew that the cracked glass was just a screen protector. They popped it off without issue, at no charge. I felt really silly not knowing it was a screen protector, but they were sweet and didn't make me feel bad about being dumb lol. I would definitely come here with any phone issues in the future!

Very honest and fast.

They are sensitive to the fact that not having your phone for 3 days is the pits - very good about staying in contact through the repair process

I dreaded going to get my camera fixed (Samsung Galaxy S20 5G Ultra) but I walked in and the price was so good I had my screen and rear glass... read more fixed. Definitely a mom and pop feel. I had one little issue after having my phone fixed and they took care of it immediately. Move me to the front of the line and fixed the tiny issue in 20 minutes. Hard to beat a place that stands behind their work. My phone is like brand new.

I've been here before (to get a new iPhone battery), and this time I got a new screen. Without an appointment, I was in and out in about 20... read more minutes - and that included the True Tone data transfer. Friendly, professional and reasonably priced, highly recommend!

Great place. Great service. Fixed my phone in an hour.

After someone recommended this place I have purchased both a phone and an ipad from them. Service has been great. They stand behind their products and their prices were every... read more bit as good as Amazon for refurbished products. What more could you ask for?

Friendly staff, great service. Thanks to Caelan for his fast and accurate work.

I am impressed by the quality of work performed and the super fast turnaround of only 15 -20 mins to fix the severely cracked screen of my iPhone. The... read more young lady up front was very polite and I highly recommend!

I have used iFix repair experts several times and have been pleased with the work they did. They are great.

They fixed my phone after it was ran over by a car plus their prices are very fair

Highly recommended Don’t buy a new phone until you check if your old phon just needs a battery or new screen…. Much cheaper and quick!

I recently took my phone to iFix to have the battery replaced. I worked with Caelan. He was very efficient and had the battery replaced quickly. I would highly recommended... read more caelan and iFix.

We were told at an Apple retailer that our ipad couldn’t be fixed. But iFix made it happen and about 24 hours later it was back to us with a... read more fixed screen that had been busted. Thanks!

My iPhone X screen was cracked and became unresponsive. I was concerned I’d have to pay a fortune at Apple to fix it or give up on it and pay... read more even more to upgrade to a new model. My friends recommended iFix and Dimitri replaced my screen in ~15min.

The service was excellent. Repair was done in one day and the staff were very helpful and friendly. Will definitely return and spread the word.

I needed to get my PC clean and usually I am really nervous about giving my expensive technology to places to work on. However, when I came in this young... read more man named Darrin came up to me with a big smile offering to help me. He offered me their services and gave me a good price. I gave my pc to him to clean and after around thirty minutes he was done. The work was exceptional and my computer was all clean. Customer service was very professional and nice.