iPhone 16 Screen Replacement

Edit: After leaving my review, the company reached out to me and offered to compensate me for my gas and time which is a very thoughtful gesture and much appreciated.... read more I have since updated my review to reflect this. This was my first experience with them, and it was very disappointing!! I drove an hour (one way) to their shop to buy an unlocked used phone that they had listed for sale. I had called to let them know that I was coming for it ahead of time. I got there and the phone wasn't charged at all so I had to wait for it to charge so that I could verify that it worked. I felt like since I notified them that I was on my way to purchase the phone that they could have already done this for me. I purchased the phone and went to my carrier to have it switched over to my account, except my carrier told me that the phone was not unlocked! I contacted them about the issue and they told me to come back to their store for them to take a look. Sure enough after just a few moments they confirmed that it wasn't unlocked as they had told me it was originally. They were nice about it- refunded my money and offered me a basic phone model for a small discount off of the price since it was their mistake. However, the phone that I wanted was better quality and the whole reason that I had made the drive to begin with. I understand that mistakes happen but when you sell used phones, that's one of the main things that has to be checked is the carrier status. I wasted an entire evening (and expensive gas) driving all over Louisville to sort this out, just to walk away empty-handed and severely disappointed.

Amazing experience and insanely quick. Would highly recommend Caelan to anyone out there.

He could not fix my problem but he tried and he was very polite

Everything and everybody I communicated with was extremely personable and really nice. Plus they got the phone done at an amazing speed and I'm pleased with the service.

Great work. Replaced lightning port and it works perfect.

I needed the lenses replaced on my Pixel. They were super easy to work with. Love the location and the hours are really convenient (for me at least). They had... read more my phone ready in exactly the estimated time, and it looks like new. So happy, but hope I never have to go back 😝

After someone recommended this place I have purchased both a phone and an ipad from them. Service has been great. They stand behind their products and their prices were every... read more bit as good as Amazon for refurbished products. What more could you ask for?

Great service, super fast repair. Thank you.

Very quick and professional service. Reasonable pricing too.

Quick repair time, very friendly and professional people

I truly enjoyed the service that was provided to me by Mason! I was so grateful to have Mason assist me! He is a very diligent and assiduous team... read more player. So kind and patient. Thanks so much for being the person you are! You are valued and much appreciated. Keep being AMAZING! You rock dude! ✨

My experience was amazing. Took care of my needs and will be back

Highly recommended Don’t buy a new phone until you check if your old phon just needs a battery or new screen…. Much cheaper and quick!

This is actually Barbara. I want to say that my experience could not have been better. Darren replaced the screen but that didn't fix it so he gave back all... read more my money. Sterling business. I would recommend.

Have been going to this store for some time, NEVER disappointed. Always polite and always can solve your phone problems

I got a used phone and didn't realize that a crack in the glass over top of the camera was just an after-market glass screen protector the previous owner had... read more put on the phone. The folks here were friendly and fast to answer the phone, and when I walked in later that same day, they were able to see me right away. They were familiar with the phone and knew that the cracked glass was just a screen protector. They popped it off without issue, at no charge. I felt really silly not knowing it was a screen protector, but they were sweet and didn't make me feel bad about being dumb lol. I would definitely come here with any phone issues in the future!

This guy went above and beyond and offered me exactly what I wanted for my Apple Watch. When I called this guy, he said he would give me a great... read more deal for my watch. When I arrived, the guy inspected it and offered me the same thing he had said on the phone. The store itself was very clean and it very welcoming in the store. I highly recommend this place.

Fast, friendly service

At iFix the techs behind the counter were super nice to me and my son. My son and I needed a part for his phone And the manager gave a... read more good price to my son to get his iPhone 11 fixed . We were both super happy. Also while browsing around in the front glass cabinet I saw a new Samsung S20 that I really liked so while I was there I bought a new phone. I even gave my old phone to the guys behind the counter for free . I know my son and I will definitely be back for phone repairs here . It was really good experience fast and quick at around 20 minutes.

They fixed my phone after it was ran over by a car plus their prices are very fair

They are sensitive to the fact that not having your phone for 3 days is the pits - very good about staying in contact through the repair process

I broke my phone’s battery somehow and they fixed it in like a week and set me up with a really nice phone while I was waiting. Super professional, great... read more service.

Their customer service is the best I have ever dealt with, always ready to help you in any situation, and return your phone in perfect condition.

I have a small issue of always breaking my phone. Whether it was my battery, glass or charging port they have kept my phone on its last leg for over... read more a year! What I thought was going to be a costly charge port repair, it just a cleaning that they did free of charge. Definitely the best phone repair company in Louisville!

Quick, great price! I came in to have a cracked screen fixed. They even went ahead and fixed my home button. The service was great. It’s been several weeks and... read more everything is working great! I probably won’t get my screen fixed by Apple again!

Darrin was fantastic to work with! He provided a quick diagnostic and effective solutions within my price range. Highly recommend ifix phone repair and darrin to anyone!!

I needed to get my PC clean and usually I am really nervous about giving my expensive technology to places to work on. However, when I came in this young... read more man named Darrin came up to me with a big smile offering to help me. He offered me their services and gave me a good price. I gave my pc to him to clean and after around thirty minutes he was done. The work was exceptional and my computer was all clean. Customer service was very professional and nice.