iPhone XS Max Battery Replacement

They are sensitive to the fact that not having your phone for 3 days is the pits - very good about staying in contact through the repair process

Edit: After leaving my review, the company reached out to me and offered to compensate me for my gas and time which is a very thoughtful gesture and much appreciated.... read more I have since updated my review to reflect this. This was my first experience with them, and it was very disappointing!! I drove an hour (one way) to their shop to buy an unlocked used phone that they had listed for sale. I had called to let them know that I was coming for it ahead of time. I got there and the phone wasn't charged at all so I had to wait for it to charge so that I could verify that it worked. I felt like since I notified them that I was on my way to purchase the phone that they could have already done this for me. I purchased the phone and went to my carrier to have it switched over to my account, except my carrier told me that the phone was not unlocked! I contacted them about the issue and they told me to come back to their store for them to take a look. Sure enough after just a few moments they confirmed that it wasn't unlocked as they had told me it was originally. They were nice about it- refunded my money and offered me a basic phone model for a small discount off of the price since it was their mistake. However, the phone that I wanted was better quality and the whole reason that I had made the drive to begin with. I understand that mistakes happen but when you sell used phones, that's one of the main things that has to be checked is the carrier status. I wasted an entire evening (and expensive gas) driving all over Louisville to sort this out, just to walk away empty-handed and severely disappointed.

Great work. Replaced lightning port and it works perfect.

Great place. Great service. Fixed my phone in an hour.

The service was excellent. Repair was done in one day and the staff were very helpful and friendly. Will definitely return and spread the word.

After someone recommended this place I have purchased both a phone and an ipad from them. Service has been great. They stand behind their products and their prices were every... read more bit as good as Amazon for refurbished products. What more could you ask for?

I've been here before (to get a new iPhone battery), and this time I got a new screen. Without an appointment, I was in and out in about 20... read more minutes - and that included the True Tone data transfer. Friendly, professional and reasonably priced, highly recommend!

Quick, great price! I came in to have a cracked screen fixed. They even went ahead and fixed my home button. The service was great. It’s been several weeks and... read more everything is working great! I probably won’t get my screen fixed by Apple again!

I needed the lenses replaced on my Pixel. They were super easy to work with. Love the location and the hours are really convenient (for me at least). They had... read more my phone ready in exactly the estimated time, and it looks like new. So happy, but hope I never have to go back 😝

Awesome place I trust them with everything best prices in town

I dreaded going to get my camera fixed (Samsung Galaxy S20 5G Ultra) but I walked in and the price was so good I had my screen and rear glass... read more fixed. Definitely a mom and pop feel. I had one little issue after having my phone fixed and they took care of it immediately. Move me to the front of the line and fixed the tiny issue in 20 minutes. Hard to beat a place that stands behind their work. My phone is like brand new.

Quick repair time, very friendly and professional people

I broke my phone’s battery somehow and they fixed it in like a week and set me up with a really nice phone while I was waiting. Super professional, great... read more service.

Hands down the best shop around. Amazing customer service and fair prices. Would highly recommend

Good service done quick at a good rate!!! Did have a problem I didn’t like but they definitely made up and/or made it right so 100% if you are trying... read more to high you phone fixed screen or more 100% recommend this business!!!!!

I have a small issue of always breaking my phone. Whether it was my battery, glass or charging port they have kept my phone on its last leg for over... read more a year! What I thought was going to be a costly charge port repair, it just a cleaning that they did free of charge. Definitely the best phone repair company in Louisville!

Googled places to repair phone in Louisville, I have a very uncommon phones called “SpectraLink Versity 96” and everyone I called said they couldn’t work on it. These guys surprisingly... read more were able to repair my phones screen within an hour of getting the screen. Great service and great prices would absolutely recommend if you have any tech problems or repairs.

Should give ZERO stars. My mom walked in to get her screen fixed with this service and left her phone on the counter like they told her. She came back... read more in the requested time to pick it up to find out that her phone was stolen!!!! THEY LET SOMEONE TAKE HER PHONE OFF THEIR COUNTER BECAUSE THEY NEVER PUT IT AWAY. Update: They fixed their mistake and gave my mom a new phone free of charge and helped her get her data back on her phone and gave her a new sim card without having her pay a dime. She really appreciated the work they did to make everything right for her and apologized and made a police report as well.

The employees are friendly and I think the price is fair for my computer repair. (I had the keyboard replaced.)

Very quick and professional service. Reasonable pricing too.

I got a used phone and didn't realize that a crack in the glass over top of the camera was just an after-market glass screen protector the previous owner had... read more put on the phone. The folks here were friendly and fast to answer the phone, and when I walked in later that same day, they were able to see me right away. They were familiar with the phone and knew that the cracked glass was just a screen protector. They popped it off without issue, at no charge. I felt really silly not knowing it was a screen protector, but they were sweet and didn't make me feel bad about being dumb lol. I would definitely come here with any phone issues in the future!

Very honest and fast.

This is actually Barbara. I want to say that my experience could not have been better. Darren replaced the screen but that didn't fix it so he gave back all... read more my money. Sterling business. I would recommend.

Friendly staff, great service. Thanks to Caelan for his fast and accurate work.

Excellent work and great to work with. Highly recommended.

I truly enjoyed the service that was provided to me by Mason! I was so grateful to have Mason assist me! He is a very diligent and assiduous team... read more player. So kind and patient. Thanks so much for being the person you are! You are valued and much appreciated. Keep being AMAZING! You rock dude! ✨

I needed to get my PC clean and usually I am really nervous about giving my expensive technology to places to work on. However, when I came in this young... read more man named Darrin came up to me with a big smile offering to help me. He offered me their services and gave me a good price. I gave my pc to him to clean and after around thirty minutes he was done. The work was exceptional and my computer was all clean. Customer service was very professional and nice.