iPhone 11 Pro Back Glass Replacement (Glass Only)

He could not fix my problem but he tried and he was very polite

Edit: After leaving my review, the company reached out to me and offered to compensate me for my gas and time which is a very thoughtful gesture and much appreciated.... read more I have since updated my review to reflect this. This was my first experience with them, and it was very disappointing!! I drove an hour (one way) to their shop to buy an unlocked used phone that they had listed for sale. I had called to let them know that I was coming for it ahead of time. I got there and the phone wasn't charged at all so I had to wait for it to charge so that I could verify that it worked. I felt like since I notified them that I was on my way to purchase the phone that they could have already done this for me. I purchased the phone and went to my carrier to have it switched over to my account, except my carrier told me that the phone was not unlocked! I contacted them about the issue and they told me to come back to their store for them to take a look. Sure enough after just a few moments they confirmed that it wasn't unlocked as they had told me it was originally. They were nice about it- refunded my money and offered me a basic phone model for a small discount off of the price since it was their mistake. However, the phone that I wanted was better quality and the whole reason that I had made the drive to begin with. I understand that mistakes happen but when you sell used phones, that's one of the main things that has to be checked is the carrier status. I wasted an entire evening (and expensive gas) driving all over Louisville to sort this out, just to walk away empty-handed and severely disappointed.

Great service. Very fast and good prices. I recommend!

At iFix the techs behind the counter were super nice to me and my son. My son and I needed a part for his phone And the manager gave a... read more good price to my son to get his iPhone 11 fixed . We were both super happy. Also while browsing around in the front glass cabinet I saw a new Samsung S20 that I really liked so while I was there I bought a new phone. I even gave my old phone to the guys behind the counter for free . I know my son and I will definitely be back for phone repairs here . It was really good experience fast and quick at around 20 minutes.

I needed to get my PC clean and usually I am really nervous about giving my expensive technology to places to work on. However, when I came in this young... read more man named Darrin came up to me with a big smile offering to help me. He offered me their services and gave me a good price. I gave my pc to him to clean and after around thirty minutes he was done. The work was exceptional and my computer was all clean. Customer service was very professional and nice.

I am impressed by the quality of work performed and the super fast turnaround of only 15 -20 mins to fix the severely cracked screen of my iPhone. The... read more young lady up front was very polite and I highly recommend!

Fast, friendly service

My experience was amazing. Took care of my needs and will be back

I've been here before (to get a new iPhone battery), and this time I got a new screen. Without an appointment, I was in and out in about 20... read more minutes - and that included the True Tone data transfer. Friendly, professional and reasonably priced, highly recommend!

Amazing experience and insanely quick. Would highly recommend Caelan to anyone out there.

Should give ZERO stars. My mom walked in to get her screen fixed with this service and left her phone on the counter like they told her. She came back... read more in the requested time to pick it up to find out that her phone was stolen!!!! THEY LET SOMEONE TAKE HER PHONE OFF THEIR COUNTER BECAUSE THEY NEVER PUT IT AWAY. Update: They fixed their mistake and gave my mom a new phone free of charge and helped her get her data back on her phone and gave her a new sim card without having her pay a dime. She really appreciated the work they did to make everything right for her and apologized and made a police report as well.

Quick, great price! I came in to have a cracked screen fixed. They even went ahead and fixed my home button. The service was great. It’s been several weeks and... read more everything is working great! I probably won’t get my screen fixed by Apple again!

The employees are friendly and I think the price is fair for my computer repair. (I had the keyboard replaced.)

Man o man when I tell you I had an amazing experience at this place I’m not lying. The whole back of my phone was cracked and their employees helped... read more me out and fixed it fast not to mention they were really friendly 10/10 would recommend

The service was excellent. Repair was done in one day and the staff were very helpful and friendly. Will definitely return and spread the word.

Darrin was fantastic to work with! He provided a quick diagnostic and effective solutions within my price range. Highly recommend ifix phone repair and darrin to anyone!!

Quick repair time, very friendly and professional people

Personable staff, turn around time for repair was awesome!

I have a small issue of always breaking my phone. Whether it was my battery, glass or charging port they have kept my phone on its last leg for over... read more a year! What I thought was going to be a costly charge port repair, it just a cleaning that they did free of charge. Definitely the best phone repair company in Louisville!

I truly enjoyed the service that was provided to me by Mason! I was so grateful to have Mason assist me! He is a very diligent and assiduous team... read more player. So kind and patient. Thanks so much for being the person you are! You are valued and much appreciated. Keep being AMAZING! You rock dude! ✨

They were fast & helpful - thank you!

Right price and good service

Highly recommended Don’t buy a new phone until you check if your old phon just needs a battery or new screen…. Much cheaper and quick!

Good service done quick at a good rate!!! Did have a problem I didn’t like but they definitely made up and/or made it right so 100% if you are trying... read more to high you phone fixed screen or more 100% recommend this business!!!!!

Everything and everybody I communicated with was extremely personable and really nice. Plus they got the phone done at an amazing speed and I'm pleased with the service.

Their customer service is the best I have ever dealt with, always ready to help you in any situation, and return your phone in perfect condition.

After someone recommended this place I have purchased both a phone and an ipad from them. Service has been great. They stand behind their products and their prices were every... read more bit as good as Amazon for refurbished products. What more could you ask for?