At iFix the techs behind the counter were super nice to me and my son. My son and I needed a part for his phone And the manager gave a... read more good price to my son to get his iPhone 11 fixed . We were both super happy. Also while browsing around in the front glass cabinet I saw a new Samsung S20 that I really liked so while I was there I bought a new phone. I even gave my old phone to the guys behind the counter for free . I know my son and I will definitely be back for phone repairs here . It was really good experience fast and quick at around 20 minutes.

I truly enjoyed the service that was provided to me by Mason! I was so grateful to have Mason assist me! He is a very diligent and assiduous team... read more player. So kind and patient. Thanks so much for being the person you are! You are valued and much appreciated. Keep being AMAZING! You rock dude! ✨

Should give ZERO stars. My mom walked in to get her screen fixed with this service and left her phone on the counter like they told her. She came back... read more in the requested time to pick it up to find out that her phone was stolen!!!! THEY LET SOMEONE TAKE HER PHONE OFF THEIR COUNTER BECAUSE THEY NEVER PUT IT AWAY. Update: They fixed their mistake and gave my mom a new phone free of charge and helped her get her data back on her phone and gave her a new sim card without having her pay a dime. She really appreciated the work they did to make everything right for her and apologized and made a police report as well.

Excellent work and great to work with. Highly recommended.

Edit: After leaving my review, the company reached out to me and offered to compensate me for my gas and time which is a very thoughtful gesture and much appreciated.... read more I have since updated my review to reflect this. This was my first experience with them, and it was very disappointing!! I drove an hour (one way) to their shop to buy an unlocked used phone that they had listed for sale. I had called to let them know that I was coming for it ahead of time. I got there and the phone wasn't charged at all so I had to wait for it to charge so that I could verify that it worked. I felt like since I notified them that I was on my way to purchase the phone that they could have already done this for me. I purchased the phone and went to my carrier to have it switched over to my account, except my carrier told me that the phone was not unlocked! I contacted them about the issue and they told me to come back to their store for them to take a look. Sure enough after just a few moments they confirmed that it wasn't unlocked as they had told me it was originally. They were nice about it- refunded my money and offered me a basic phone model for a small discount off of the price since it was their mistake. However, the phone that I wanted was better quality and the whole reason that I had made the drive to begin with. I understand that mistakes happen but when you sell used phones, that's one of the main things that has to be checked is the carrier status. I wasted an entire evening (and expensive gas) driving all over Louisville to sort this out, just to walk away empty-handed and severely disappointed.

Hands down the best shop around. Amazing customer service and fair prices. Would highly recommend

I dreaded going to get my camera fixed (Samsung Galaxy S20 5G Ultra) but I walked in and the price was so good I had my screen and rear glass... read more fixed. Definitely a mom and pop feel. I had one little issue after having my phone fixed and they took care of it immediately. Move me to the front of the line and fixed the tiny issue in 20 minutes. Hard to beat a place that stands behind their work. My phone is like brand new.

Man o man when I tell you I had an amazing experience at this place I’m not lying. The whole back of my phone was cracked and their employees helped... read more me out and fixed it fast not to mention they were really friendly 10/10 would recommend

Their customer service is the best I have ever dealt with, always ready to help you in any situation, and return your phone in perfect condition.

Friendly staff, great service. Thanks to Caelan for his fast and accurate work.

I am impressed by the quality of work performed and the super fast turnaround of only 15 -20 mins to fix the severely cracked screen of my iPhone. The... read more young lady up front was very polite and I highly recommend!

Great work. Replaced lightning port and it works perfect.

Great place. Great service. Fixed my phone in an hour.

I recently took my phone to iFix to have the battery replaced. I worked with Caelan. He was very efficient and had the battery replaced quickly. I would highly recommended... read more caelan and iFix.

Have been going to this store for some time, NEVER disappointed. Always polite and always can solve your phone problems

Personable staff, turn around time for repair was awesome!

The service was excellent. Repair was done in one day and the staff were very helpful and friendly. Will definitely return and spread the word.

Professional & courteous

Awesome place I trust them with everything best prices in town

My experience was amazing. Took care of my needs and will be back

Amazing experience and insanely quick. Would highly recommend Caelan to anyone out there.

Awesome staff! Helpful and friendly. They were able to get my brother’s phone fixed in less than 24hrs and did a great job! Affordable too

Quick, great price! I came in to have a cracked screen fixed. They even went ahead and fixed my home button. The service was great. It’s been several weeks and... read more everything is working great! I probably won’t get my screen fixed by Apple again!

I have a small issue of always breaking my phone. Whether it was my battery, glass or charging port they have kept my phone on its last leg for over... read more a year! What I thought was going to be a costly charge port repair, it just a cleaning that they did free of charge. Definitely the best phone repair company in Louisville!

My iPhone X screen was cracked and became unresponsive. I was concerned I’d have to pay a fortune at Apple to fix it or give up on it and pay... read more even more to upgrade to a new model. My friends recommended iFix and Dimitri replaced my screen in ~15min.

I have used iFix repair experts several times and have been pleased with the work they did. They are great.

These guys were very helpful. I am a Luddite and the staff at iFix were very patient and hung in there with me when I couldn't really explain what... read more exactly was wrong with the phone or understand exactly what they were doing to fix the phone. These guys took it as a challenge to fix my old Samsung phone. They charged me very little for fixing my cell phone problem. I got it back today and it works! My wife and I highly recommend the wonderful staff at iFix iPhone Repair.