iPhone XR Charging Port Replacement

Edit: After leaving my review, the company reached out to me and offered to compensate me for my gas and time which is a very thoughtful gesture and much appreciated.... read more I have since updated my review to reflect this. This was my first experience with them, and it was very disappointing!! I drove an hour (one way) to their shop to buy an unlocked used phone that they had listed for sale. I had called to let them know that I was coming for it ahead of time. I got there and the phone wasn't charged at all so I had to wait for it to charge so that I could verify that it worked. I felt like since I notified them that I was on my way to purchase the phone that they could have already done this for me. I purchased the phone and went to my carrier to have it switched over to my account, except my carrier told me that the phone was not unlocked! I contacted them about the issue and they told me to come back to their store for them to take a look. Sure enough after just a few moments they confirmed that it wasn't unlocked as they had told me it was originally. They were nice about it- refunded my money and offered me a basic phone model for a small discount off of the price since it was their mistake. However, the phone that I wanted was better quality and the whole reason that I had made the drive to begin with. I understand that mistakes happen but when you sell used phones, that's one of the main things that has to be checked is the carrier status. I wasted an entire evening (and expensive gas) driving all over Louisville to sort this out, just to walk away empty-handed and severely disappointed.

Friendly staff, great service. Thanks to Caelan for his fast and accurate work.

At iFix the techs behind the counter were super nice to me and my son. My son and I needed a part for his phone And the manager gave a... read more good price to my son to get his iPhone 11 fixed . We were both super happy. Also while browsing around in the front glass cabinet I saw a new Samsung S20 that I really liked so while I was there I bought a new phone. I even gave my old phone to the guys behind the counter for free . I know my son and I will definitely be back for phone repairs here . It was really good experience fast and quick at around 20 minutes.

The repair was excellent. Customer service was top notch. The little issue experienced was delayed in arrival of the spare parts which was entirely not the fault of ifix.... read more I give them 7 stars if possible.👍🏿

Have been going to this store for some time, NEVER disappointed. Always polite and always can solve your phone problems

We were told at an Apple retailer that our ipad couldn’t be fixed. But iFix made it happen and about 24 hours later it was back to us with a... read more fixed screen that had been busted. Thanks!

Great work. Replaced lightning port and it works perfect.

The employees are friendly and I think the price is fair for my computer repair. (I had the keyboard replaced.)

I am impressed by the quality of work performed and the super fast turnaround of only 15 -20 mins to fix the severely cracked screen of my iPhone. The... read more young lady up front was very polite and I highly recommend!

They are sensitive to the fact that not having your phone for 3 days is the pits - very good about staying in contact through the repair process

I have used iFix repair experts several times and have been pleased with the work they did. They are great.

Googled places to repair phone in Louisville, I have a very uncommon phones called “SpectraLink Versity 96” and everyone I called said they couldn’t work on it. These guys surprisingly... read more were able to repair my phones screen within an hour of getting the screen. Great service and great prices would absolutely recommend if you have any tech problems or repairs.

After someone recommended this place I have purchased both a phone and an ipad from them. Service has been great. They stand behind their products and their prices were every... read more bit as good as Amazon for refurbished products. What more could you ask for?

Quick repair time, very friendly and professional people

This guy went above and beyond and offered me exactly what I wanted for my Apple Watch. When I called this guy, he said he would give me a great... read more deal for my watch. When I arrived, the guy inspected it and offered me the same thing he had said on the phone. The store itself was very clean and it very welcoming in the store. I highly recommend this place.

Darrin was fantastic to work with! He provided a quick diagnostic and effective solutions within my price range. Highly recommend ifix phone repair and darrin to anyone!!

I got a used phone and didn't realize that a crack in the glass over top of the camera was just an after-market glass screen protector the previous owner had... read more put on the phone. The folks here were friendly and fast to answer the phone, and when I walked in later that same day, they were able to see me right away. They were familiar with the phone and knew that the cracked glass was just a screen protector. They popped it off without issue, at no charge. I felt really silly not knowing it was a screen protector, but they were sweet and didn't make me feel bad about being dumb lol. I would definitely come here with any phone issues in the future!

My iPhone X screen was cracked and became unresponsive. I was concerned I’d have to pay a fortune at Apple to fix it or give up on it and pay... read more even more to upgrade to a new model. My friends recommended iFix and Dimitri replaced my screen in ~15min.

Their customer service is the best I have ever dealt with, always ready to help you in any situation, and return your phone in perfect condition.

Right price and good service

The service was excellent. Repair was done in one day and the staff were very helpful and friendly. Will definitely return and spread the word.

I had a problem with my charging port on my Iphone 8. I took it to iFix and it was repaired quickly and I was on my way. ... read more I would recommend this business to anyone who wants quality and courteous service. I give them *****.

My experience was amazing. Took care of my needs and will be back

Personable staff, turn around time for repair was awesome!

I needed the lenses replaced on my Pixel. They were super easy to work with. Love the location and the hours are really convenient (for me at least). They had... read more my phone ready in exactly the estimated time, and it looks like new. So happy, but hope I never have to go back 😝

Quick, great price! I came in to have a cracked screen fixed. They even went ahead and fixed my home button. The service was great. It’s been several weeks and... read more everything is working great! I probably won’t get my screen fixed by Apple again!

Should give ZERO stars. My mom walked in to get her screen fixed with this service and left her phone on the counter like they told her. She came back... read more in the requested time to pick it up to find out that her phone was stolen!!!! THEY LET SOMEONE TAKE HER PHONE OFF THEIR COUNTER BECAUSE THEY NEVER PUT IT AWAY. Update: They fixed their mistake and gave my mom a new phone free of charge and helped her get her data back on her phone and gave her a new sim card without having her pay a dime. She really appreciated the work they did to make everything right for her and apologized and made a police report as well.